Banking

As customers age, their vulnerability to abuse, especially financial, increases concurrently. Elder financial abuse is not a new crime but is becoming more prevalent with the current senior boom. Where does the bank’s responsibility to ensure safe banking for elderly customers begin and end, and what steps can it take to ensure the financial well-being of all clients, especially its most vulnerable?

The UK’s Metro Bank is eight years young, and its drive to grow exponentially doesn’t show any sign of letting up. While providing traditional banking services to its swelling number of personal and business customers, or FANS, it also distinguishes itself with non-traditional services such as ultra-fast account opening, coin-counting machines and pet-friendly perks. Vernon Hill, its founder, explains where Metro Bank is today and where it plans to go in the future.

Over the years, the prospect of a banking career has lost a lot of its luster, and this has been particularly true over the course of the past decade. Millennials, as they enter the workforce, are steering away from financial services in favor of other career opportunities. What’s behind the loss of appeal, and how can bank culture move from the defensive to offensive position?

Nigeria is known as the “Giant of Africa” due to its substantial population and economy to match. Its banks are constantly challenged to meet evolving needs, and one bank in particular, Keystone Bank Limited, stands out for its determination to do just that. Having recently undergone a management transition, Keystone has a fresh vision and willingness to do all it can to make its customer service dependable and convenient.

The trend toward global interconnectedness has never been stronger, with innovation and technology helping to make the impossible now possible. The rewards are vast in terms of reduced cost, increased opportunity and greater inclusion, but there is an obstacle that is slowing progress: existing proprietary banking infrastructure. Fortunately, that’s not the end of the story, as the way is being paved for full worldwide banking integration.

Although Sierra Leone has been hard hit by a number of devastating factors, not the least of which the deadly Ebola virus, it is richly endowed with resources, human and natural. Making the most of the best the country has to offer has kept Union Trust Bank at the forefront of the country’s economic development. In our interview with him, CEO Dr. J. Sanpha Koroma explains how.

Traditionally the banking sector has been shrouded in secrecy, guardians of not only customer financial data but their own internal information. In the aftermath of the 2007 financial crisis, stakeholders, customers and regulators have demanded more honesty from the industry.

The picturesque Caribbean island of Jamaica is home to three million people, and many of them turn to one of the country’s oldest and today its largest financial institution, National Commercial Bank Jamaica (NCB). Serving a diverse group of customers ranging from individuals to government agencies, NCB is committed to offering a broad selection of financial products and services from retail accounts to pension funds.

Simon Hughes of International Banker interviews Mr. Mike Brown, Group Chief Executive Officer of Nedbank on the recent political turbulence in South Africa, the challenges facing the bank and Nedbank’s future plans.

Kenya’s banking sector appears to be undergoing some restructuring, as around 1,620 employees of listed banks in the country were…