Companies

International Banker is joined by Mr. Olukayode Pitan, Chief Executive Officer and Managing Director, of Bank of Industry to discuss the bank’s work with Micro, Small & Medium Enterprises, the African Continental Free Trade Area and the bank’s transactions in the Eurobond market.

Cambodia’s Prince Bank Plc. has a short history but has made a large impact. Starting as a private microfinance firm in 2015, it has since evolved into a consummate commercial bank dedicated to achieving its vision of being its customers’ financial institution of choice, expertly exploiting digital channels, as CEO Honn Sorachna explains.

KBC Group is well regarded as Europe’s premier bank-insurance group, seeking to provide a universal service to customers that saves them time and money in various aspects of their lives. In our interview, CEO Johan Thijs explains how the Group not only changes with its customers but proactively anticipates their future needs.

Piguet Galland & Cie SA, “a bank on a human scale”, safeguards what many banks are abandoning as they embrace digitalisation and distance themselves from clients. In our interview, Selman Bicaco Urrutia, Head of Private Banking, explains how Piguet Galland employs digital tools and other means to only intensify its crucial human touch.

Serbia’s AIK Banka is committed to being its customers’ bank of first choice. It has invested generously but smartly in digital transformation, creating products and services that improve the customer experience and internal operations. Board Chair Jelena Galić explains how AIK Banka has become its clients’ reliable and valuable partner.

Nigeria’s Zenith Bank is a financial-services stalwart with a commanding presence throughout its domestic market and much of West Africa. Our interview with Group Managing Director and CEO Ebenezer Onyeagwu addresses the key ways the bank is breaking new grounds on innovation, aiming to deliver a consistently superior banking experience to its customers and ultimately becoming Nigeria’s premier retail banking institution.

Republic Bank Ghana follows an ambitious vision of setting the “standard of excellence in customer satisfaction, employee engagement, social responsibility and shareholder value while building successful societies”. We spoke with the bank’s managing director, who described how it fulfills its vision in the midst of a challenging climate.

Government Savings Bank is a state-owned bank with the mission of being a “social bank” that can drastically lower poverty and inequality throughout Thailand. We spoke with the President and CEO and the First Senior EVP for IT about how the bank is fulfilling its social-banking goals. They detailed the key ways in which they are utilising digital banking innovation to serve those most in need financially.

Produbanco provides top-notch financial solutions to its Ecuadorian customers by exploiting dynamic digital innovations but is equally committed to its Green Territory concept, through which it promotes sustainability objectives. This well-rounded bank covers all the bases by providing responsible, efficient service to its communities.

While claiming to put customers first, most banks operate with a focus on profitability. VM Building Society was founded to support economically marginalised Jamaicans to achieve their goals, especially of homeownership. Its model of members joining together to empower all has endured for 144 years and continues to improve through adaptation.