Companies

Produbanco provides top-notch financial solutions to its Ecuadorian customers by exploiting dynamic digital innovations but is equally committed to its Green Territory concept, through which it promotes sustainability objectives. This well-rounded bank covers all the bases by providing responsible, efficient service to its communities.

While claiming to put customers first, most banks operate with a focus on profitability. VM Building Society was founded to support economically marginalised Jamaicans to achieve their goals, especially of homeownership. Its model of members joining together to empower all has endured for 144 years and continues to improve through adaptation.

Serving retail and business clients, BNF Bank engages in conversations and creates solutions to meet customer needs through a simple yet effective product-and-service suite. International Banker spoke with George Debono, CCO, to discuss how BNF operates successfully in a saturated market in the context of environmental and economic flux.

Banco de Brasília grew from a government development bank to a multi-faceted institution serving the varied needs of a range of customers. In our interview, BRB’s president describes how it is fulfilling its purpose of transforming lives by promoting economic, social and human development through simple, innovative financial solutions.

Nigeria’s Bank of Industry has a long history as the country’s foremost development finance institution. Its mandate is to support Nigerian enterprises with both financial and business advisory services, but how it carries that mission out has changed with changing conditions. Today, BOI is still leading Nigeria’s industrial sector through challenging but exciting times.

International Banker is joined by Mr. Olivier Calloud, Chief Executive Officer of Piguet Galland, to discuss the bank’s strategy, maintaining high levels of customer service during the pandemic and future objectives.

In Switzerland, long esteemed for its private banks, Piguet Galland stands out with a “family doctor” model that comprehensively cares for clients’ financial health so they are better equipped to achieve their life goals. The success of this 10-year-old boutique bank’s strategy is confirmed by high client and staff satisfaction levels.

AIK Banka of Serbia continues to give back to society while on its digital-transformation journey. Committed to its promise to exist for its customers, the bank continuously finds new ways to actualize their preferences. In our interview, Jelena Galić discussed the bank’s latest initiatives toward perfecting their customers’ experiences.

Over its 120-year history, TurkishBank Group has stayed true to its identity as a boutique private bank, serving customers in Cyprus, Turkey and the United Kingdom. Human contact is at the heart of its business, but it also prioritises digital transformation through initiatives such as its cutting-edge T-Gate and Open Investment platforms.

Many banks have developed plans and scenarios, but few have been as dedicated to proactively and flexibly realizing them as Alfa-Bank. In our interview, CEO Vladimir Verkhoshinskiy explains what it took for Alfa-Bank to become Russia’s most sizeable, valued and progressive private bank with ambitious plans to continue being on the edge.