Three years ago, Union Bank of the Philippines reached the unprecedented decision to transform itself to be “digital to the core”. Most every bank is introducing digital innovations, but UnionBank’s all-out approach to digital transformation is setting an example that other banks will choose to follow. Throughout its onward march of progress, UnionBank has remained committed to its customers and staff, ensuring that not one of them is left behind.
Ana A. Delgado
Interview with Mr. Edwin R. Bautista, Mr. Henry R. Aguda, Ms. Michelle E. Rubio and Ms. Ana A. Delgado of UnionBank
UnionBank’s “moonshot” determination to undergo a complete digital transformation pervades the entire organization, not only the IT Department. UnionBankers are united in their vision for “making the diff” for their customers and wider communities by excelling in innovative products and services. In our interview, we discussed the bank’s progress with leaders from four separate areas of this ambitious Philippine bank.