Sweden’s Handelsbanken is renowned as one of Europe’s leading and most cost-effective banks. The secret to this well-established bank’s prominence lies in its commitment to maximize customer satisfaction. Through its expanding branch network across Northern Europe, Handelsbanken continues to display the wisdom of its decentralized, local-relationship business model. Our interview with Anders Bouvin, president and group CEO, presents an opportunity to learn more about what’s behind the success of this top Nordic bank.
For nearly a century and a half, Sweden’s banking stalwart Handelsbanken has stubbornly weathered economic and political turbulence, consistently delivering excellent value to its stakeholders through its unmatched growth in profitability. Much of its success is driven by its commitment to offering unrivalled service to its mushrooming customer base.