Banks have built historic reputations on being steady and solid, traditionally making incremental improvements to operations based on an understanding of change as something that is occasionally necessary, but preferably avoided. Yet in a market distinguished by uncertainty, the only way to be ready for the future is to invest in change itself.
New technologies have infiltrated every corner of the world during the digital age, but four stand out as frontrunners. The DARQ forces of distributed ledger technology, artificial intelligence, extended reality and quantum computing, working independently and together, are ready to guide businesses and society into a bold new frontier.
By necessity, COVID has upped the pace of technological change in the financial services industry. However, there is a longer-term goal to revolutionise the way individuals and businesses manage money day-to-day. As digitisation booms, every player in this sector is determined to innovate.
Banking on AI: The Opportunities and Limitations of Artificial Intelligence in the Fight Against Financial Crime and Money Laundering
Financial crime has thrived during the pandemic. It seems obvious that the increase in digital banking, as people were forced to stay inside for months on end, would correlate with a sharp rise in money laundering (ML) and other nefarious activity, as criminals exploited new attack surfaces and the global uncertainty caused by the pandemic.
For years, the trading floor was abuzz with frenzied human beings intent on capitalizing on fast-breaking opportunities and avoiding potential catastrophes. But technology has altered the scene, with the traditional open-outcry trading floor being increasingly replaced by innovations such as electronic trading, automation and digitisation.
The digital customer experience has become a key differentiator for banks, particularly for big players seeking to stay relevant against their nimbler counterparts. This has become even more important during COVID-19, when institutions have been expected to provide clear and transparent services to support and protect customers as they navigate the pandemic’s many challenges.
COVID-19 has strained every part of India’s society, including its financial sector. Small businesses are suffering, but banks (many owned by the government) are hesitant to lend. For India to get back on the road to recovery, institutional finance is crucial. Policy steps in the right direction are being made, but more needs to be done.
Banking and baking have much in common: They both require the right ingredients combined perfectly to achieve success. In their quest to realize the full potential of automation technology to manage data, banks face a vast selection of ingredients. What specific innovations should they employ when creating integrated platforms that work?
Banking has never been as complex as it is today, but the fundamentals remain the same: hedging against risk while seeking gain through investment. Employed effectively, artificial intelligence is a powerful, adaptive partner that advises investment professionals on the most strategic routes to profitability and competitive advantage.
Kieran Donoghue, the Irish Development Authority’s Global Head of Strategy, Public Policy and International Financial Services examines the continuing uncertainty around Brexit and role that Ireland can play as a strategic partner to the United Kingdom’s (UK) financial services industry.