Banks that had not invested much in digital transformation are now, with COVID-19 on the scene, wishing they had. Digital automation has become a necessity to provide financial products and services in a socially distant world, and smart banks are making the most of the many technologies at their disposal. Speed, agility, personalization, security and, of course, cost savings are positive reinforcements to the financial industry’s push to transform itself.
If it feels as if artificial intelligence is taking over, there’s a reason for it. It is. The democratization of AI has begun, and the technology is set to change the world as we once knew it. Banks won’t be left out of the transformation. While bank senior executives cheer the cost-saving and efficiency-boosting potential of AI, bank employees may fear for their jobs. But that’s where reskilling steps in
How the Evolution of Banking Services Enables Banks to Deliver Customer-Centric Visions of the Future
It’s the year 2027 and you need some cash. You go to the closest ATM but you don’t need to look around for your bank card. All you need is yourself because this machine can look you in the eye. It scans your irises for a match before a 3D
Fingerprint recognition has long been used as a means of identification but it has been given a 21st century boost in recent years with the launch of a new generation of smartphones. When Apple and Samsung released new devices with fingerprint sensor technology, biometrics suddenly went mainstream and, as consumers, we’ve quickly become familiar with the technology.
This year marks 50 years since the introduction of the first ATM, which was put into use by Barclays in its Enfield branch in north London on 27th June 1967. Technology has come a long way since this early version of the self-service systems we use today but one thing hasn’t changed – the need for robust security solutions is critical for ATMs around the world.
If cash is to continue to thrive then it must modernize. Cash must be more accessible to businesses and consumers, and it must move more quickly between the two.