Banks take security very seriously, for obvious reasons. They pride themselves on their ability to protect against threats, both externally and internally. Without consideration, however, the need to protect can come at a cost to a bank’s customer and employee experience. While many banks have done a great job of balancing their customer experience with their security needs, few have considered the impact this can have on employees.
The finance sector has a data-security problem, but it goes beyond external threats from hackers—this is a threat from within. Jon Moger explains what this threat is, and how your business can combat it.