Mr. Romesh Sobti, CEO of IndusInd Bank joins International Banker to discuss Indian banking reform, the wider challenges facing banks in India and IndusInd’s goal of doubling profit in the next three years.
Banks make a big mistake when they leave the customer out of the fraud equation; prompt communication with a client when a suspicious transaction is detected can result in much swifter resolution of the issue as well as better relations with the customer. After all, banks and their customers are on the same page when it comes to thwarting financial fraudsters.
Fingerprint recognition has long been used as a means of identification but it has been given a 21st century boost in recent years with the launch of a new generation of smartphones. When Apple and Samsung released new devices with fingerprint sensor technology, biometrics suddenly went mainstream and, as consumers, we’ve quickly become familiar with the technology.