Brazil is among the countries most affected by the COVID-19 pandemic, and its banking sector has been tasked with providing urgently needed financial support to its hard-hit individual and corporate customers. One bank that has stood out during the crisis has been Banco de Brasília S.A. (BRB), serving the Federal District. BRB recently changed its strategy and has met the challenge head-on through timely and successful innovation, leading by example.
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