The Wells Fargo brand transitioned from top-notch to tarnished over the past decade after one of the United States’ leading banks became a case study in customer abuse. Under new leadership, the bank is diligently striving to meet the requirements placed on it by regulators and is experiencing renewed customer and shareholder trust; its fortunes may be reversing after a damaging period of highly publicised scandals and resulting disciplinary measures.
Consumer Financial Protection Bureau (CFPB)
Mortgage financing has long been a staple of traditional banks, but in the United States, during the decade following the 2007-08 global financial crisis, many banks retreated from this once-lucrative business. What are some of the factors that have made servicing mortgages more onerous and less attractive to banks, and what can be done to rectify the situation—for the benefit of banks, mortgagors and mortgage market as a whole?
The US housing market is on a roll, having recovered from the bleak days of crisis 10 years ago. But mainly due to the new regulatory environment, large financial institutions have veered away from mortgages. Independent mortgage banks have filled the vacuum, however, and doubled their share of the market in 10 years. What exactly are these banks, how do they operate, and what is their contribution to the industry?