Banking Banking-as-a-Platform: Delivering a New Era of Customer Experience and Value by internationalbanker March 19, 2021 Frontline banks are fluid, responding to and better yet anticipating customers’ evolving requirements and preferences. The pandemic has accelerated the … Continue Reading March 19, 2021 1 FacebookTwitterPinterestEmail
Banking Customer-Experience Goals for the Banking Industry in 2021 by internationalbanker December 31, 2020 With COVID-19 still dominating the narrative across the global banking industry, arguably the biggest challenge lenders will face in 2021 … Continue Reading December 31, 2020 1 FacebookTwitterPinterestEmail
BankingContributors How AI Is Changing Customer Experience by internationalbanker July 2, 2020 While COVID-19 is decimating some industries, it is giving a boost to others, including the employment of artificial intelligence in … Continue Reading July 2, 2020 0 FacebookTwitterPinterestEmail