The banking sector is undergoing a major phase of change—embracing outsourcing of services more than ever before in a bid to streamline processes and maximise efficiencies. The business-process outsourcing (BPO) sector is growing at an accelerating pace.
Businesses in all industries across the globe, both large and small, are increasingly incorporating technology into their operations in order to improve efficiency, lower costs and generate higher returns. The adoption of outsourcing in the banking sector across various business functions