Compliance teams are no longer the same as they used to be – they are now considered the third most-stressful City job, after investment bankers and traders. The combination of the financial crisis, Brexit and cybercrime has resulted in a high-stress profession, with constant roadblocks in the way of success.
When A.G. Bell invented the telephone, he had no idea that less than a century and a half later, the phone would be used to talk through—and text, shop, even bank with. Smartphones are small enough to be held in one’s hand and big enough to handle nearly any function. How are banks making fraud-vulnerable processes such as onboarding fast, efficient and secure by verifying the identity of customers?