Successful banks know who the boss is: the customer. And today’s customers, especially those who fall into the Millennial category, demand fast, error-free service delivered seamlessly. Banks confronted by the formidable challenge of adapting to both regulation and technology are also finding that up-and-coming fintechs are adept at meeting the demands of bank clients. Banks, more than they ever have before, must listen closely to their customers.
As the landscape of financial services continues to change, it’s critical to stay ahead of the game. ATMs were groundbreaking achievements once upon a time, while more recently, mobile baking was the logical next step in banking’s maturation.
In the United Kingdom under new government regulation, businesses must report their gender pay gaps. The factors contributing to these gaps are varied, but as Jayne-Anne Gadhia, the government’s Women in Finance Champion, explains, closing them is a must to tap into the full potential of all employees regardless of gender, for the benefit of not only the workers and their firms but society at large.
The UK’s upcoming divorce from the EU will not come without costs, and no matter what the eventual scenario, those costs will be substantial and far-reaching, on both sides of the fence. UK banks already have a lot on their plates in the form of new-regulation compliance, but it is now or never to prepare for EU-27 inclusion after March 2019.
The implementation of the Brexit separation of Britain’s financial system from that of the European Union remains more loaded with questions than answers. Bankers are hoping for a gentle divorce, while the government of Britain is indicating a harder stance—guaranteeing a process that will be costly in more ways than one.
We know through experience that preparing for the worst is a wise strategy, which is why most financial institutions in the UK are currently banking on a “hard Brexit” scenario. No matter what exactly transpires after Article 50 of the Lisbon Treaty is officially invoked, hard work lies ahead, and plenty of it.
It is no secret that China has been facing serious problems related to its mounting debt levels. The growing pile of bad loans, especially from the country’s corporate sector, has raised red flags at many of the world’s leading research institutions.