Kuwait’s Warba Bank was established a decade ago to help bolster the economy. By leading in digitization, it has provided a blueprint for its peers. During his interview, Shaheen H. Al-Ghanem described the bank’s varied offering of digitally delivered products and services, which have resulted in high ratings from its appreciative customers.
South Korea’s penchant for technological innovation has not penetrated its financial sector as much as one might expect. Its established banks have been on the conservative side, but that is changing as the government, recognizing its attributes, promotes the growth of the fintech sector, with a particular emphasis on inventive payments and lending providers. Korean consumers are benefiting from the mushrooming choice of cutting-edge financial-services options now at their disposal.