Covid-19 has shaped and continues to reshape the financial services sector. Demonstrating a responsible response to the challenges became just as important as the business itself, in fact it became the business: “doing the right thing” became an imperative as the context aligned the success of financial institutions to those of their stakeholders, throwing into stark relief what it really means to be sustainable.
Compliance is a word that all companies, especially financial firms, need to know but is one that is not always enduring to boards and senior management. After assigning compliance officers the task of designing the compliance program, many executives lose interest and move on to more compelling concerns. But considering the potentially devastating risks to reputation and profitability of non-compliance, an effective compliance program requires continuous engagement, support and investment.
Sustainability is popular in so many ways today, including in investment. It’s not surprising that banks are going all out to link their brands with such a trendy concept. But Lundquist has dived beneath the surface to determine where European banks really stand on sustainability, how it is molding their corporate strategies and communications. The results prove that most banks still have a way to go to be fully credible.