It is becoming clear that trade digitisation has huge potential to unlock access to world trade for small-to-medium-sized enterprises (SMEs). The move away from laborious, manual, paper-based processes will lever simpler access to trade finance
Many banks have given up the fight and are working to get along with those fintech upstarts, but not regarding one area in particular: top-notch tech talent. When it comes to tech staff, the gloves are off, and banks are fighting to both recruit and hold on to the cream of the crop, recognizing how indispensable experienced professionals have become in the digital world.
In Europe, PSD2 is opening up previously inaccessible bank-customer data, with customer consent, to third-party providers, all in an effort to provide consumers with more financial options at the best prices. Although some bank managers are focused mostly on compliance, others are looking at the bigger picture: at Open Banking as a new opportunity to boost customer satisfaction and meaningful interaction.
As FinTech companies disrupt the financial services industry with marketplace lending and blockchain-based supply chains, wholesale banks are meeting the challenge by reprioritizing IT spending and improving their innovation capacity.
There’s no doubt about it. Technology has come to define the relationship between businesses and their customers. Industry by industry, companies are reacting to the changing expectations of their customers for a self-service, personalized, mobile-driven experience on one hand, and increasingly digital and data-focused regulation on the other.
It makes good economic sense that when people work toward their own economic benefit, the economy, and society, as a whole benefits—but do these profitable conditions benefit all members of society, or are some left out? Today, fintech challengers are accomplishing what traditional banks have failed to fully achieve—providing fair and open access to basic financial services for all of the world’s citizens.
The last financial crisis demanded a response, and that response was regulation…and more regulation, to such an extent that financial institutions are scurrying to hire additional compliance staff to try to make sense of it all. Fortunately technology has come to the rescue once again by spawning regtech, which is evolving to better manage the formidable challenges created by regulatory change.
The Second Payment Services Directive, which transfers control of data from banks to customers, has created difficult questions that affected banks operating in Europe must answer if they want to maintain their competitive edge and hold onto their customers in an increasingly crowded financial marketplace. Fortunately ground-breaking cross-selling and loyalty programs allow banks to compete and win against shrewd third parties.
After two decades of innovation, the benefits of digitisation are becoming clearer to banks, corporates, carriers and many of the other parties involved in international trade.
Open banking is set to send shockwaves through the UK’s banking industry in 2018. Consisting of the CMA’s open banking remedy and PSD2, the initiative will make it possible for financial institutions to share financial transactional data with third parties online, with the aim of improving people’s banking experience.