Technology

In any transaction, especially when money is involved, it’s important to know with whom you are transacting. The internet has brought to banking efficiencies and cost-savings but also potential for identity fraud and theft. Fortunately, banks can make their online dealings with customers safe and secure through digital identity-authentication methods. A unified, across-the-board banking system that is designed well and worthy of customer trust could become the model for all industries.

Ransomware, one of the fastest-growing malware hazards of the 21st century, continues to threaten businesses and public institutions around the world. Mostly targeting computers and mobile devices, it quickly spreads across networks, quietly encrypting every data file it finds until the entire system is compromised.

The word compliance may hit a sour note for some bankers, but in the end, compliance demonstrates commitment to transparency, integrity and best practices. If only compliance wasn’t so complicated and costly. Effective data archiving is necessary to make data repositories what they must be. Most banks archive data, but many need to upgrade their processes. What are the five elements that financial firms should include in their data-archiving overhauls?

Cloud-native technology is revolutionizing not only software development but also banking operations, as banks that have already begun employing it are finding out. Is it hype or the inevitable future of banking? Cloud native’s benefits that include fast innovation, low cost, low risk, scalability and potential for profitable niches speak for themselves, and banks would do well to listen!

What’s not to like about a process that simultaneously slashes costs and boosts efficiency? Increasingly, senior executives of financial-services firms, with eagle eyes focused on the bottom line, are jumping enthusiastically into the RPA game. Perhaps surprisingly, others in these organizations, such as IT employees, are reluctant. But adopting robotic process automation to best advantage must involve the active participation of the whole company-wide team.

With the new year comes new priorities for business and technology leaders, new trends to look out for and new best practices and ideas. While it can be hard to sift through all of the information to understand what it is that will have the biggest, most positive impact on your financial organization

Whether traditional banks choose to embrace them or not, direct banks are here to stay and are seeing unprecedented growth. In the US, Direct banks are attracting new customers at an eight percent annual compounded growth rate in comparison to physical bank branches

Digitally native customers are driving banks to jump into the future by embracing technological breakthroughs such as artificial intelligence, machine learning and robotic process automation. And in the process, banks are discovering the many advantages of these innovations, from cutting down on costly human errors to improving everything from fraud management, operational efficiency and trading. As they progress through their digital evolutions, many are reinventing themselves for the better.

When A.G. Bell invented the telephone, he had no idea that less than a century and a half later, the phone would be used to talk through—and text, shop, even bank with. Smartphones are small enough to be held in one’s hand and big enough to handle nearly any function. How are banks making fraud-vulnerable processes such as onboarding fast, efficient and secure by verifying the identity of customers?

The huge global increase in connectivity, prompted by the launch of mobile devices, has affected banks just as much as retailers. As a result, financial institutions have had no choice but to put digital at the front and centre of their strategies – using technology to enhance the customer journey at every touch point