Technology Are You Still With Me? Digital Communication in Banking by internationalbanker July 3, 2019 With all of the new developments in banking these days, it’s easy to lose touch with what really matters: the … Continue Reading July 3, 2019 1 FacebookTwitterPinterestEmail
BankingCompanies KBC: A Shining Example of Customer Service Excellence by internationalbanker January 15, 2019 “We put our clients’ interests at the heart of what we do and strive to offer them at all times … Continue Reading January 15, 2019 0 FacebookTwitterPinterestEmail
Banking Software Can Pay Personalisation Dividends by internationalbanker September 26, 2017 Imagine you walk up to an ATM to withdraw cash, and it automatically recognises you. It knows all of your … Continue Reading September 26, 2017 1 FacebookTwitterPinterestEmail
Banking Customer Trust: Without It, You’re Just Another Bank by internationalbanker December 15, 2016 Customer trust is the foothold of all commercial activities, especially financial services. Customers need to trust their financial institutions to … Continue Reading December 15, 2016 0 FacebookTwitterPinterestEmail
Technology How banks can out-perform retailers when it comes to customer service by internationalbanker September 26, 2016 The banking sector is uniquely placed to offer a high level of customer service that could put it in the … Continue Reading September 26, 2016 1 FacebookTwitterPinterestEmail
Technology Personalised Automation: 21st Century Customer Service by internationalbanker July 6, 2016 The way consumers interact with financial institutions is fundamentally and rapidly changing, and this presents a huge opportunity – albeit … Continue Reading July 6, 2016 1 FacebookTwitterPinterestEmail