If there was ever a time for banks to rise to a challenge, it is now, as COVID-19 ravages the physical and financial health of millions. The Great Recession, created largely by banking malpractice, prompted positive changes in banking but revealed serious shortfalls in customer service. This time around, can banks stand behind all of their customers, provide crucial aid wherever needed and offer much-needed hope for a better future?
For many businesses, including banks, the office has moved into employees’ homes as a result of the COVID-19 lockdown, unleashing a slew of new, concerning security risks. How can banks, which need to safeguard their confidential documents perhaps more securely than any other firm, shore up their cyber-shields? An IT expert from a leading UK cloud-based challenger business bank provides several indispensable suggestions to stay safe while working from home.