Occasionally, an anomaly becomes the new normal, and this seems to be true of negative interest rates in many regions of the world. Used as a tool of expansionary monetary policy in the aftermath of the global recession, negative rates may be wearing out their welcome, especially in some countries in Europe. But can they be scrapped entirely, or are they a natural part of the global economy’s cyclical trends?
Banks take security very seriously, for obvious reasons. They pride themselves on their ability to protect against threats, both externally and internally. Without consideration, however, the need to protect can come at a cost to a bank’s customer and employee experience. While many banks have done a great job of balancing their customer experience with their security needs, few have considered the impact this can have on employees.