As the months roll on, the full effects of the Covid-19 pandemic have become clearer across the globe. Without a doubt, among the hardest hit regions has been Latin America. But despite the difficult health situation, banking systems have, so far, responded well to the socio-economic impacts of the crisis.
The payments industry has entered a new era. The way we transacted changed as we physically separated – accelerating the shift to digital commerce that was already underway long before the pandemic hit. And, the way consumers transact will continue to be shaped by this new normal long after the pandemic subsides.